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Help & support

Let’s get you moving again.

Share what is happening and how it affects your team. We’ll use that context to help identify the next step.

Before you contact us

A little context goes a long way.

Describe the issue

Include the Odoo version, affected workflow and the steps that reproduce the problem.

Explain the impact

Tell us which users are affected and whether work can continue through an alternative process.

Keep access secure

Do not include passwords, API keys or sensitive customer records in your initial message.

Need help with your system?

Response times and coverage depend on your agreed support plan.

Request support ↗